Privacy Policy

Introduction

At Seek LTC, your privacy is paramount to us. This Privacy Policy outlines how we collect, use, and protect the personal information of our users. Whether you’re an individual or a long-term care facility using our software, these terms apply to you.

Who We Are

Seek LTC, also referred to as "We", "Us", or "Our", provides a web-based application designed to support individuals and Long-Term Care Facilities (LTCF). This includes our branches like Seek LTC and Seek LTC-eMAR, all covered under this Privacy Policy. By using any services available on the SEEKLTC.com and CareMonitoringSystem.com websites, you agree to the terms outlined here.

Data We Collect and How We Use It

We pledge not to sell or transmit your personal information (such as email addresses and names) to third parties. We collect this information to enhance our services and will only share it with third parties when necessary to provide those services, adhering strictly to this policy.

Definitions

● Resident: An individual receiving shelter, food, and medication assistance from providers.
● LTCF: Long-Term Care Facilities or the entity agreeing to this document.
● Provider: The LTCF owner, company, or responsible individual.
● User: The LTCF or individual who has signed this document.

Minimum Age Requirement

Our services are intended for users who are at least 18 years old. By using our services, you confirm that you meet this age requirement and can form legally binding contracts.

User Account Security and HIPAA Compliance

You are responsible for maintaining the security of your account and the confidentiality of your login credentials. Our systems include HIPAA-compliant security measures such as two-factor authentication to help protect your information.

Acceptable Use of the Website

You agree to use our services responsibly and not to engage in harassment, use of spam, or unauthorized access of other user accounts.

Changes to This Policy

We may update this Privacy Policy periodically and will notify you of any changes. Please review this policy regularly to stay informed about how we are protecting your information.

Information Collection

We collect information directly from you (such as during registration) and automatically through your use of our services (such as IP addresses). This information helps us tailor and improve our services.

Data Sharing

We are committed to protecting your privacy and do not sell your personal information to third parties. We only share your information with service providers as necessary to deliver our services to you effectively. However, we may also be required to disclose your information to law enforcement or other authorities if legally mandated or as necessary to comply with our legal obligations. Any such disclosure will be conducted in accordance with this Privacy Policy and applicable laws.

Third-Party Applications

Seek LTC is designed to operate efficiently with commonly used browsers and does not require any third-party applications to function. You are responsible for any third-party applications you choose to download or engage with in conjunction with our application. Please be aware that integrating or using third-party applications with Seek LTC may pose a risk to your data security and potentially violate HIPAA regulations. We are not responsible for any security breaches or compliance issues that arise due to the use of unauthorized third-party applications. It is your responsibility to ensure that any third-party software used in connection with Seek LTC adheres to our security standards and legal requirements.

Contact Us

If you have any questions about this policy or our privacy practices, please contact us through our “Contact Us” page on our website.